Protect Yourself!
Sad to say, many homeowners need to protect themselves from their:
- Contractor
- Architect
- Both: the Design/Build firm
What's the danger?
Confusion, miscommunication, frustration, resulting in unanticipated
changes, delays and cost overruns. An endless project schedule.
How did this happen?
Oh, it's a long story, but basically, long struggles by architects and contractors
to find a way to make a profit in a very unpredictable field filled with variables
and constant changes. Contractors succeeded where architects haven't because
they figured out it was all about the contract, not building construction,
when they were called "builders." Architects have had lousy advocacy--the
AIA failed where the AMA and the Bar Association succeeded. It's all about
changing public perception about the value of the profession--is it necessity
or a luxury?
BUYER BEWARE! Until recently, architects who brought along their own contractor,
or even work with the same contractor a lot, were considered unethical. When
they say, "I work with this guy all the time," the word collusion
still pops into my head. I just can't help it!
Recommendations
One of my favorite tools is a very simple one--the Weekly Project
Meeting . From design thru construction, owner,
architect, and contractor meet on a regular basis to catch problems before
they begin. In the professional world of real estate development, the
owner leads the meeting. For a residential project, I act on your behalf.
- I put everyone through their paces and establish the world-famous Don London Action
List with items which all parties tick off as we go. This
insures that all parties are doing their jobs and we uncover questions before
they become problems. It's simple: the Action List
combines a Meeting Agenda with a To-Do list. All items are entered
and coded. Everyone knows their responsibilities and there's no
excuses!
- Handholding, when the bullies gang up on you.
- Leadership. Keep things on track.
- Study of your docs. Analysis, corrections, errors & omissions.
Why do we hear these horror stories from homeowners?
Why do so many suffer through the construction process? Simple: building or
reconstruction, for most people, is a once or twice in a lifetime experience.
Contractors do it every day! How can you compete? Who will protect you from
the sharks ? Your friendly Owner's Rep.
Tip: did you know that whatever time period your contractor
promises for the duration of construction, you triple it? That's a secret I
learned during my 11 years in the industry. If the contractor tells you the
job will take 3 months--plan on 9!
Related Tip: If you ask your contractor if you can stay in
the house during construction, they always say "Yes." My advice:
plan on a hotel stay for the part of the construction when the air is filled
with plaster dust!
Fact: In 200_, the American
Institute of Architects grudgingly allowed a business approach previously considered unethical. It's
called "Design/Build." We used to call it "collusion." Design/build
is technically legal, but it removes 2 key elements from the job--1) oversight
and 2) competitive pricing, achieved by putting the job out to bid. Design/Build
runs roughshod over the architect's traditional role to protect you from a
gouging contractor, and to deliver the best project for the money. Unfortunately, "Design/Build"--if
not in name--has become standard practice in many parts of L.A. Why did this
change? Because architects were not doing their job, nor was the AIA, traditionally
one of the weakest professional organizations in the country.
Fact: an architect is supposed to be a professional , just
as a doctor or lawyer, and he's working for you . A professional's main job
is to make you, his client, aware of the best options.
Warning: if a contractor says, "You don't need an architect.
I have a guy who stamps the drawings," run for the nearest exit! He
is ignoring the spirit and the letter of the law. L.A. law says you need
stamped drawings if your work exceeds ________. Yes, your drawings will
be stamped--by a hack engineer, a down-on-his-luck architect, or some other
mercenary.
I am available for work in and around Los Angeles, CA, including
Beverly Hills, Bel Air, Pacific Palisades, Encino, Sherman Oaks, Santa
Monica, Burbank, Silverlake, Los Feliz, Hollywood, West Hollywood, Studio
City, Echo Park, Brentwood, Westwood, West LA, Culver City, Reseda, Thousand
Oaks, Woodland Hills, Malibu, Venice, Marina del Rey. Note: these services are also called Remodeling Coach, Renovation
Coach, Construction Coach. There is a recent New York Times article
about our profession and growing need for it..
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